Accessibility statement

This website is run by Somerset Rivers Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We have made our website’s text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible. In particular, most older PDF documents are not fully accessible to screen reader software.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email sra@somerset.gov.uk

Phone 01823 355111

We will consider your request and get back to you within 10 working days. Please note that while we aim to provide information within this timescale, there may be a delay in providing certain formats.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, email sra@somerset.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Matters are currently complicated by the ongoing effects of the coronavirus pandemic. Somerset Rivers Authority is based inside County Hall in Taunton where offices have audio induction loops, but SRA staff are mostly working from home. It is therefore essential to make contact before you visit. We can arrange for a British Sign Language (BSL) interpreter to be present, if need be.

Technical information about this website’s accessibility

Somerset Rivers Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

Content listed below is non-accessible for the following reasons:

Navigation and accessing information

Not all page elements are contained in landmarks. This does not meet WCAG 2.1 success criterion 1.3.1 (info and relationships).

Not all complementary landmarks are top-level complementary landmarks. This does not meet WCAG 2.1 success criterion 1.3.1 (info and relationships).

Not all elements with event handlers have roles. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

One button in the third-party cookies widget does not have a high enough Colour Contrast Ratio. This does not meet WCAG 2.1 success criterion 1.4.3 (contrast minimum).

Content that is not within the scope of the accessibility regulations

PDFs and other documents. Many older PDFs do not meet accessibility standards – for example, they may not be structured so that they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or published before 23 September 2018 unless they are essential to providing our services.

Any new PDFs we publish will meet accessibility standards.

How we tested this website

This website was last tested on 16 September 2020. Testing was carried out internally by Somerset Rivers Authority, using the University of Illinois’ Functional Accessibility Evaluator 2.1 on first, second and third-level pages. We also used WAVE (the web accessibility evaluation tool powered by WebAIM) and siteimprove.com (where the website scored 96% for accessibility).

We tested the SRA’s main website platform at www.somersetriversauthority.org.uk

What we are doing to improve accessibility

We plan to improve accessibility on this website by:

  • further testing web accessibility with an independent assessor
  • regularly monitoring the accessibility of our website
  • making PDF documents created after 22 September 2018 as accessible as possible
  • where possible, creating HTML pages rather than PDF documents

This statement was prepared on 22 November 2019. It was last updated on 16 September 2020.

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